Performance Evaluation Essay

Negotiation is known as a method by which persons settle differences. В It is a process through which compromise or agreement is reached whilst avoiding debate. In any difference, individuals clearly aim to obtain the best possible end result for their location (or most likely an enterprise they represent). В However, the principles of fairness, seeking shared benefit and maintaining a relationship would be the keys into a successful outcome. Jon Boyes

Trainer and Support Officer

Professions and Employment Service


Program objectives

By the end of the program participants will be able to:

 Define what is intended by settlement and apply that into a number of different situations

 Recognize a number of elements that can decide the

outcome of a negotiation

 Identify a number of strategies for good negotiation  Understand the rule of ‘win-win' What is negotiation?

Discussion takes place when ever two or more

people, with differing views, come together to

make an attempt to reach arrangement on an issue. It is

persuasive interaction or negotiating.

" Negotiation is about having the best

possible deal in the best possible approach. ” Types of negotiation

 Distributive (win-lose)

 Integrative (win-win)

 Advantages of

What not negotiated?

 What have you efficiently negotiated?

 Were you cheerful with the final result?

 What items were important to your achievement? Six stages of negotiation

 Establish the objectives

 Set up other party's objectives

 Frame settlement as a joint search for a solution

 Recognize areas of agreement

 Difficulties shoot disagreements: bargain & seek

alternative alternatives, introduce operate offs

 Agreement and close: summarise and ensure

Group exercise:

The Winkleybottom

Settling skills

 Tact & diplomacy

 Awareness of body language

 Powerful listening skills

 Assertiveness

 Empathy

 Patience

 A chance to remain calm & manage conflict

 Accurate notice taking/record How to effect others

 The three ‘Ps':

• Placement

• Point of view

• Concerns

 Underpinned by:

• Legitimacy of the case

• Confidence in presenting that

• Courtesy to the other party

• Version



 Purpose high in the first place – much easier to lose floor than gain  Give concessions ‘reluctantly'

 Break it straight down

 Appreciate the other side after they have granted a obole  Make proposals with open questions such as:

• " what would happen if perhaps we…? ”

• " suppose we were to…”

• " what would be the consequence of? ”

• " how can could we…”

• " how can we take this forwards? ”

 Dealing with stone-walls: " what would need to happen for you to be willing to make a deal over this kind of? ”

 Always receive agreement in Period objectives

By the end of the session participants should be able to:

 Specify what is intended by settlement and apply that into a number of different situations.

 Determine a number of factors that can determine the

outcome of the negotiation.

 Identify a number of strategies for powerful negotiation.  Understand the principle of ‘win-win' negotiations. Jon Boyes

Trainer and Support Police officer

Careers and Employment Support

Negotiation Abilities

Find more at: В of 'Technical Skills'1. The knowledge and capabilities needed to accomplish mathematical, engineering, scientific or perhaps computer-related tasks, as well as other specific tasks. People that have technical skills are often known as " technicians" in their selected field, we. e. sound technicians, consumer electronics technicians,...

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