Negotiation is known as a method by which persons settle differences. В It is a process through which compromise or agreement is reached whilst avoiding debate. In any difference, individuals clearly aim to obtain the best possible end result for their location (or most likely an enterprise they represent). В However, the principles of fairness, seeking shared benefit and maintaining a relationship would be the keys into a successful outcome. www.exeter.ac.uk/employability Jon Boyes
Trainer and Support Officer
Professions and Employment Service
By the end of the program participants will be able to:
п‚§ Define what is intended by settlement and apply that into a number of different situations
п‚§ Recognize a number of elements that can decide the
outcome of a negotiation
п‚§ Identify a number of strategies for good negotiation п‚§ Understand the rule of вЂwin-win' negotiationswww.exeter.ac.uk/employability What is negotiation?
Discussion takes place when ever two or more
people, with differing views, come together to
make an attempt to reach arrangement on an issue. It is
persuasive interaction or negotiating.
" Negotiation is about having the best
possible deal in the best possible approach. вЂќwww.exeter.ac.uk/employability Types of negotiation
п‚§ Distributive (win-lose)
п‚§ Integrative (win-win)
п‚§ Advantages of win-winwww.exeter.ac.uk/employability
What not negotiated?
п‚§ What have you efficiently negotiated?
п‚§ Were you cheerful with the final result?
п‚§ What items were important to your achievement? www.exeter.ac.uk/employability Six stages of negotiation
п‚§ Establish the objectives
п‚§ Set up other party's objectives
п‚§ Frame settlement as a joint search for a solution
п‚§ Recognize areas of agreement
п‚§ Difficulties shoot disagreements: bargain & seek
alternative alternatives, introduce operate offs
п‚§ Agreement and close: summarise and ensure
The Winkleybottom Mastwww.exeter.ac.uk/employability
п‚§ Tact & diplomacy
п‚§ Awareness of body language
п‚§ Powerful listening skills
п‚§ A chance to remain calm & manage conflict
п‚§ Accurate notice taking/record keepingwww.exeter.ac.uk/employability How to effect others
п‚§ The three вЂPs':
вЂў Point of view
п‚§ Underpinned by:
вЂў Legitimacy of the case
вЂў Confidence in presenting that
вЂў Courtesy to the other party
п‚§ Purpose high in the first place вЂ“ much easier to lose floor than gain п‚§ Give concessions вЂreluctantly'
п‚§ Break it straight down
п‚§ Appreciate the other side after they have granted a obole п‚§ Make proposals with open questions such as:
вЂў " what would happen if perhaps weвЂ¦? вЂќ
вЂў " suppose we were toвЂ¦вЂќ
вЂў " what would be the consequence of? вЂќ
вЂў " how can could weвЂ¦вЂќ
вЂў " how can we take this forwards? вЂќ
п‚§ Dealing with stone-walls: " what would need to happen for you to be willing to make a deal over this kind of? вЂќ
п‚§ Always receive agreement in writingwww.exeter.ac.uk/employability Period objectives
By the end of the session participants should be able to:
п‚§ Specify what is intended by settlement and apply that into a number of different situations.
п‚§ Determine a number of factors that can determine the
outcome of the negotiation.
п‚§ Identify a number of strategies for powerful negotiation. п‚§ Understand the principle of вЂwin-win' negotiations. www.exeter.ac.uk/employability Jon Boyes
Trainer and Support Police officer
Careers and Employment Support
Find more at: В http://www.skillsyouneed.com/ips/negotiation.html#ixzz2btFP6EmTDefinition of 'Technical Skills'1. The knowledge and capabilities needed to accomplish mathematical, engineering, scientific or perhaps computer-related tasks, as well as other specific tasks. People that have technical skills are often known as " technicians" in their selected field, we. e. sound technicians, consumer electronics technicians,...